How important is internal communications as part of a crisis response? Telecom found out during its recent XT network outage.
Join us for this lunchtime session where Megan Wiltshire will share the highs and lows of Telecom XT and how she tailored and executed an internal communications strategy to fit the situation. You will get the opportunity to ask questions, take away some great ideas for your own work and as always, network with your community.
Megan knows how internal communications can effectively contribute to a crisis solution; as well as working at Telecom during the XT roll out, she worked at BAA when Heathrow opened Terminal Five.
About Megan Wiltshire
Megan has more than 12 years employee communications experience and is a former winner of UK Internal Communicator of the Year. She is passionate about using communication to drive employee satisfaction, engagement, brand loyalty and lead employees through significant periods of change. She also spent 10 years as a newspaper and magazine journalist in New Zealand and the United Kingdom.
Megan has held roles in two large British companies: Royal Mail and BAA Heathrow Airport (Terminal 5 Project) - both of which involved working with frontline highly-unionised workforces. She’s also won awards in the UK and Europe for employee branding and staff publications.
Registrations close at 5pm, Monday 14 June 2010.
Get a friend to register too and you’ll both go into the draw to win a bottle of wine.
Event details
When: Tuesday 15 June
Time: 12-2pm
Location: Turnbull House
Cost: $20 for members, $35 for non-members.
Please bring your own lunch. IABC Wellington will provide tea and coffee.
Be Heard July Event - send us your change questions
In July we will be holding a Be Heard panel discussion on Change Management. Details are to be confirmed. To help our planning, we want to hear what your change management communication challenges and issues are so we can incorporate them into the session. Email us with your questions to admin@iabcwellington.co.nz.
Communications recruitment scene
According to PowerHouse People’s Annabel McCallum, things are looking up for communications professionals in Wellington.
Annabel specialises in recruiting communications roles, and having worked in communications for most of her life, she has a pretty good idea on what skills and experience organisations are after and has seen the ups and downs of the market.
“Since about March this year, we have noticed the market has really picked up,” says Annabel. 2009 and early 2010 were really quiet, clients were not recruiting and equally, people in jobs weren’t moving.”
Optimistically, Annabel says things seem to be on the move. “There are more roles coming through, right across the spectrum of experience, and covering both permanent and contract opportunities. What hasn't changed is that there continues to be a shortage of good people to fill the roles, especially in specialist areas like media liaison and internal communications.”
She says there has been some downward pressure on salaries and job seekers may need to moderate their expectations in regards to salary, and factor in other criteria such as the long-term career opportunities a role may offer.
As part of her role Annabel sees hundreds of candidates every year and says that it really shows when people have thought about what they are looking for, have thought through what skills they want to develop and have an idea of what their ideal role is. “Doing this thinking beforehand means their job search is more focused and is likely to have a better outcome.”
Membership to the Wellington chapter of the IABC allows access to a useful library of communications resources that are free for you to borrow, as well as online access to a multitude of resources, articles and think pieces in the IABC online database.
Each month we will highlight some of the resources available to you.
How to use social media to engage employees: strategies to improve communication and collaboration, by Alex Manchester
Social media is revolutionising the way we communicate. The new tools and technologies represent opportunities for collaboration, knowledge sharing and engagement that just cannot be ignored. How to use social media to engage employees is the ground-breaking report on integrating social media tools into your communications, containing in-depth case studies, expert opinion, practitioner insight, tips and tools.
Tactics in a box : 101 ways to communicate with employees by Lorri Lennon
It is little and orange and has pages of inspiration, Tactics in a box is a 248-page ‘how-to’ manual that puts a unique collection of ideas, tips and techniques at your fingertips.